MediAlert Privacy Policy

MediAlert values your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices when using the MediAlert mobile and web application.

1. Information We Collect

1.1 Information Provided

• Account information (such as email address) when you sign up or log in.
• Medication-related information when entered, including:
  • medication names
  • dosage details
  • reminder times
  • notes
  • medication history (taken/missed status)

1.2 Automatically Collected Information

• Basic technical data such as device/browser type, app version, and general diagnostic information.
• Notification token/device messaging data (if notifications are enabled) to deliver reminders.

2. How We Use Your Information

• create and manage your account
• save and sync your medication schedules and history
• send medication reminders and alerts
• improve app reliability, performance, and user experience
• provide support and troubleshoot issues

3. Legal Basis (Where Applicable)

• your consent (for optional features like notifications)
• performance of a contract (to provide app functionality)
• legitimate interests (such as app security and improvements)

4. Notifications

If you enable reminders, MediAlert may send local and/or push notifications for medication alerts.

You can disable notifications at any time in:

• your device settings, and/or
• the App’s notification settings.

5. Data Retention

We keep your data while your account is active or as needed to provide the App.

You may request deletion of your account and associated data.

Some limited data may be retained where required for legal, security, or fraud-prevention reasons.

6. International Data Transfers

Your information may be processed in countries other than your own, including where our service providers operate. We take steps to protect data in accordance with applicable law.

7. Medical Disclaimer

MediAlert is a reminder and tracking tool only.

It does not provide medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional for medical decisions.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We will post the updated version in the App and update the “Last Updated” date.

9. Contact Us

Email: 6731503071@lamduan.mfu.ac.th

App Name: MediAlert